Over 200 carpet colours & styles
Whilst every effort is made to deliver goods on the day specified, this service is not guaranteed. We cannot offer compensation as a consequence for late or early delivery. Any information given regarding anticipated delivery times or dates are given in good faith and are not an essence of any order contract. In the event of a re-delivery due to non-presence of the customer, or any other hinderance not directly attributable to Carpet iT. the charge of £45.00 will be levied to cover costs. It is the customer’s responsibility to check all goods prior to signing for them. Please check that the goods you receive are the ones you ordered, the correct colour and size, and that they are examined for apparent faults or damage at the time of delivery and before installation/assembly. If on inspection you have any doubts, please contact us immediately.
We shall be under no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these Terms and Conditions if the same is wholly or partly caused whether directly or indirectly by circumstances beyond its reasonable control.
In all cases genuine complaints will be dealt with in good faith, but your rights may be adversely affected if you do not contact us as soon as possible. Carpet iT. cannot be held liable for any damage which is noticed after delivery has occurred. Though we always endeavor to deliver to the ground floor room of a customer’s choice, when delivering a piece of carpet over 20 Μ², we reserve the right to deliver the piece of carpet to an easily accessible location. This is due to both the potential weight and size of a piece of carpet. If a second delivery is required due to problems accessing the property on the initial attempt, we reserve the right to charge a £45.00 re-delivery fee.